Textedly needs a secure (https) website and a company email on the same domain as that website. Gmail or Yahoo addresses do not qualify. For toll-free verification it also asks for a privacy policy that says phone numbers are not shared, terms of service, and a site or page with clear opt-in language or forms.
Textedly is a business texting platform for mass texts, keywords, and two-way messaging. Accounts can use a local 10DLC number, a toll-free number, or both. This page is for Textedly users whose registration stalled, and for anyone about to click Register or Verify.
10DLC Site is not affiliated with or endorsed by Textedly. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.
Textedly supports both 10DLC registration and toll-free verification, and it submits them for you. Textedly describes itself as a Campaign Service Provider that works with The Campaign Registry and carriers. You fill in the form from the Numbers tab.
| Number type | Button in Textedly | What happens |
|---|---|---|
| 10DLC (local) | Blue REGISTER button in the Numbers tab | Brand and campaign registration, by volume tier |
| Toll-free | Blue Verify button next to the number | Toll-free verification with carriers |
For 10DLC, Textedly asks you to pick a volume tier first:
| Tier | Daily volume (per Textedly) | EIN needed |
|---|---|---|
| Sole Proprietor | Up to 3,000 messages per day | No |
| Low Volume | Up to 6,000 messages per day | Yes |
| Standard | More than 6,000 messages per day | Yes |
They go in the registration form for each number. Textedly's two help articles name these items:
| Item | 10DLC form | Toll-free form | What to give |
|---|---|---|---|
| Website | Yes, must be https | Yes, must be a secure website | Your business homepage |
| Company email | Must match website domain and company name | Business details | [email protected], not Gmail or Yahoo |
| Privacy policy | Not named in the 10DLC article | Required, must say phone numbers are not shared with third parties | Public privacy policy URL |
| Terms of service | Not named in the 10DLC article | Required | Public terms URL with SMS terms |
| Opt-in | Not named in the 10DLC article | Website or social page with proper opt-in language or forms | Your opt-in page |
| Use case and description | Use case and message examples (per Textedly's 10DLC Phone Numbers article) | Use Case and Use Case Description | Text that matches your site |
Textedly calls the toll-free Use Case and Use Case Description important for getting approved. Keep it specific and consistent with your website.
Textedly's articles spell out a few hard checks, and the carriers add the rest.
Textedly's help center does not publish rejection codes. Its articles and blog point to these causes, mapped to our fix pages.
| Cause (from Textedly's docs) | What it looks like | Fix page |
|---|---|---|
| Website is http, not https | Browser shows "Not secure" | Website not accessible |
| Email does not match website domain | Gmail, Yahoo, or a different domain | Missing contact info |
| Privacy policy missing or allows sharing (toll-free) | No statement that numbers are not shared | Privacy policy missing SMS language |
| No terms of service (toll-free) | No terms page on the site | Missing SMS terms |
| No opt-in language or forms (toll-free) | Reviewer cannot find consent | Opt-in not verifiable |
| Prohibited use case | Textedly's blog lists debt collection, third-party lead generation, SHAFT content, loan or credit repair offers | Prohibited content |
If your site does not show a real business, see website does not match brand.
Textedly says 10DLC approval from mobile carriers takes 24 to 48 hours. Toll-free verification typically takes 24 to 48 hours, up to two business days, and support can be asked about expedited options. You cannot send from a number until it is approved. Textedly's blog is more cautious, saying most 10DLC registrations finish within a few business days and the typical timeline is within two weeks.
At the time of writing, Textedly's 10DLC article says your first number registration is free, and lists these fees for later registrations:
| Tier | Brand fee | Vetting fee | Monthly campaign fee |
|---|---|---|---|
| Sole Proprietor | $4.50 | $15 | $2 |
| Low Volume | $4.50 | $15 | $1.50 |
| Standard | $44 | $15 | $10 |
Textedly's toll-free article does not list a fee. It also does not publish a resubmission fee. Check the help center for current amounts.
Included in your Registration Kit: your business details, use case description, example messages written to match your site, opt-in notes, and the https homepage, privacy policy, terms, and opt-in URLs, ready to paste into Textedly. Build my order →
10DLC Site builds the site on a .com with SSL and gives you the URLs. You still submit your Textedly registration yourself, and carriers make the final decision. For other platforms, see the any-provider guide.
Not sure if your current site is ready? Compare it with the 10DLC website requirements, or see pricing for a site built for carrier review.
A new .com with hosting, SSL, a privacy policy that covers SMS, SMS terms and a compliant opt-in form, built to the requirements on this page. You submit your own 10DLC registration, and no one can guarantee approval, but a reviewer will have nothing on your site to flag.
One-time price · 14-day money-back guarantee · Daily Compliance Watch
Textedly's 10DLC article asks for a company email that matches your website domain and company name. It says Gmail, Yahoo, and other third-party email addresses do not qualify. Use an address like [email protected] on the domain you enter as your website.
No. Textedly's 10DLC article says the website must be secure and that non-secure (http) sites are not accepted. Its toll-free article also asks for a secure website. Make sure your domain has a valid SSL certificate and loads over https.
Textedly says your first number registration is free. At the time of writing, later registrations list a brand fee of $4.50 (Sole Proprietor, Low Volume) or $44 (Standard), a $15 vetting fee, and a monthly campaign fee of $1.50 to $10. Check Textedly's help center for current amounts.
Textedly's help center says full approval from mobile carriers takes 24 to 48 hours. You cannot send from the 10DLC number until it is fully approved. Textedly notes you can use your toll-free number in the meantime.
Textedly asks for business details, the types of messages you plan to send, estimated volume, a use case and use case description, a secure website, a privacy policy saying phone numbers are not shared with third parties, terms of service, and proper opt-in language or forms.
It depends on the tier. Textedly says the Sole Proprietor tier does not need an EIN, while the Low Volume and Standard tiers do. Sole Proprietor is limited to up to 3,000 messages per day, per Textedly's article.
Textedly's toll-free article points to its free webform app if you need a form. Reviewers still look at the website you enter, so it helps to have your own opt-in form, privacy policy, and terms on that same https domain.
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