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Glossary

The 10DLC words on your registration form

Plain-English definitions of the terms that show up in A2P 10DLC registration, brand vetting and carrier rejection notices.

STOP and HELP keywords

What are STOP and HELP keywords?

STOP and HELP are the text replies people use to opt out of or get help with your SMS program. Learn the keyword rules from CTIA, TCR, and the FCC.

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Opt-in

What counts as SMS opt-in consent?

SMS opt-in consent is a person's clear permission to get your texts. Learn CTIA's three consent levels and what a compliant web opt-in form includes.

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A2P

What does A2P mean?

A2P means application-to-person: texts a business sends through software. Learn how CTIA now calls it Non-Consumer messaging and what consent it needs...

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10DLC

What is 10DLC?

10DLC means 10-digit long code: a normal-looking business phone number approved by US carriers for A2P texting. Here is how it works and what it needs...

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TCR

What is The Campaign Registry (TCR)?

The Campaign Registry (TCR) is the hub where 10DLC brands and campaigns are registered. Learn who uses it, what it checks, and what it does not do.

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Campaign use case

What is a 10DLC campaign use case?

A 10DLC campaign use case is the category you pick for your texts, like Marketing or Account Notifications. See TCR's standard and special use cases.

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CSP

What is a CSP in 10DLC?

A CSP (Campaign Service Provider) registers 10DLC brands and campaigns with The Campaign Registry for businesses. Learn what that means for you.

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Sole proprietor brand

What is a sole proprietor brand in 10DLC?

A 10DLC sole proprietor brand is for US or Canadian individuals and small businesses with no EIN. See TCR and Twilio limits and what to watch out for.

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EIN

What is an EIN and why does 10DLC need it?

An EIN is the IRS's 9-digit business tax ID. Standard 10DLC brands use it, and the legal name must match your IRS letter exactly. Here is what to know...

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Short code

What is an SMS short code?

An SMS short code is a 5 or 6 digit number leased from the US Short Code Registry. See lease costs and how short codes compare to 10DLC and toll-free.

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Brand vetting

What is brand vetting for 10DLC?

Brand vetting is an optional third-party review that gives your 10DLC brand a 0 to 100 score. Learn standard vs enhanced vetting and Authentication+.

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Toll-free verification

What is toll-free verification?

Toll-free verification is the review a business completes before texting from a toll-free number. See how it differs from 10DLC and the 2026 EIN rule.

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