10DLC campaign rejected? Find the reason and the fix.

Campaign Rejected Next Steps

My 10DLC campaign was rejected. What do I do now?

10DLC campaign rejected? Read the reason, sort it into website, brand, campaign or content, fix it, resubmit the right way, and know when toll-free ma...

Read it → Brand Ein Mismatch

Why did my 10DLC brand registration fail with an EIN or legal name mismatch?

Brand unverified? Learn why your EIN and legal name must match IRS records exactly, how to fix a low vetting score, and what sole proprietors can and...

Read it → Sample Messages Mismatch

Why was my 10DLC campaign rejected because sample messages do not match?

10DLC sample messages must match your use case, name your brand, and avoid public link shorteners. See why they fail and what reviewers check.

Read it → Opt In Not Verifiable

Why was my 10DLC campaign rejected because the opt-in could not be verified?

If reviewers cannot see how people agree to your texts, your 10DLC campaign gets rejected. Learn what proof they need and how to fix your opt-in.

Read it → Website Not Accessible

Why was my 10DLC campaign rejected because the website is not accessible?

Reviewers must open your site with no login, no errors, and no redirects. Learn why 'website not accessible' 10DLC rejections happen and how to fix th...

Read it → Website Does Not Match Brand

Why was my 10DLC campaign rejected for 'website does not match brand'?

Your 10DLC website must show the same business you registered. Learn why the 'website does not match brand' rejection happens and how to fix it.

Read it → Privacy Policy Missing Sms

Why was my 10DLC campaign rejected for a privacy policy that is missing SMS language?

A 10DLC privacy policy needs a clear SMS no-sharing clause. See why campaigns get rejected for it, what reviewers check, and how to resubmit.

Read it → Under Construction Or Parked

Why was my 10DLC campaign rejected for an under construction or parked website?

Parked, for-sale, and coming-soon pages cannot pass 10DLC review. See why they get rejected, what counts as a real site, and how to resubmit.

Read it → Missing Sms Terms

Why was my 10DLC campaign rejected for missing SMS terms and conditions?

10DLC campaigns need public SMS terms on your own domain. Learn why missing terms cause rejection, what to include, and how to fix it.

Read it → Missing Contact Info

Why was my 10DLC campaign rejected for missing business contact information?

10DLC reviewers need to see who runs your site and how to reach you. Learn why missing contact info causes rejections and what to add.

Read it → Prohibited Content

Why was my 10DLC campaign rejected for prohibited or disallowed content?

SHAFT, cannabis, lead generation, debt relief and high-risk finance get 10DLC campaigns rejected. See what carriers ban, what needs an age gate, and w...

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