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10DLC glossary

What is The Campaign Registry (TCR)?

TCR
The Campaign Registry (TCR) is the central registry for US 10DLC texting. Messaging providers, called Campaign Service Providers, use it to register the brands and campaigns of the businesses they serve. TCR verifies brand identity and passes campaign details on, but it says it is not a compliance house and points senders to CTIA guidance.

Definition: The Campaign Registry (TCR) is the registry where Campaign Service Providers register the brands and messaging campaigns that send A2P texts over US 10DLC numbers.

Think of TCR as a shared record book. It stores who is sending (the brand) and what they plan to send (the campaign). Carriers and their partners use that record when they decide how to handle your traffic.

Who is involved in TCR?

TCR's October 2025 user guide names these roles:

Role What it does
Brand the company the end customer believes is sending the message
CSP (Campaign Service Provider) registers brands and campaigns for businesses
CNP (Connectivity Partner) connects CSPs and carriers
DCA (Direct Connect Aggregator) connects directly to carrier gateways
MNO (carrier) a mobile network, such as AT&T or T-Mobile

What does TCR check?

  • Brand identity. Brands are verified automatically. Statuses include VERIFIED, UNVERIFIED, and VETTED_VERIFIED.
  • Campaign details. The campaign record holds a description, message flow, sample messages, privacy and terms links, and content attributes like opt-out keywords.

TCR notes that privacy policy and terms link fields are optional in TCR itself, but having a compliant privacy policy and terms is still required. Twilio adds that TCR runs automated website verification with a screenshot.

Why it matters for your website

The website field on your brand is where reviewers look first. TCR's guide calls filling it "strongly recommended," and Vonage made it required for non-sole-proprietor brands in 2025. Make sure your site matches your brand; see brand name match.

Related terms: CSP, Brand vetting, Campaign use case, 10DLC

Sources

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Frequently asked questions

Do I register directly with The Campaign Registry?

Usually not. TCR's guide says Campaign Service Providers (CSPs) are its primary users and register brands and campaigns for businesses, so most businesses register through their messaging provider.

Does TCR approve or reject my campaign?

TCR registers campaigns and verifies brands, but it says it is not a compliance house. Compliance review involves your provider, its connectivity partner, and carrier vetting.

What happens if my brand shows as unverified in TCR?

TCR's guide says an unverified brand can be corrected and resubmitted, with a fee each time, or appealed with documents within 45 calendar days. The guide lists a $10 appeal fee, and Vonage and Plivo list $11.

What is a CSP in 10DLC?

A CSP (Campaign Service Provider) registers 10DLC brands and campaigns with The Campaign Registry for businesses. Learn what that...

What is brand vetting for 10DLC?

Brand vetting is an optional third-party review that gives your 10DLC brand a 0 to 100 score. Learn standard vs enhanced vetting a...

What is a 10DLC campaign use case?

A 10DLC campaign use case is the category you pick for your texts, like Marketing or Account Notifications. See TCR's standard and...

What is 10DLC?

10DLC means 10-digit long code: a normal-looking business phone number approved by US carriers for A2P texting. Here is how it wor...

What website do I need for 10DLC approval?

The 8 website requirements reviewers check for A2P 10DLC: privacy policy, SMS terms, opt-in form, brand match, contact info, HTTPS...

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