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10DLC glossary

Definition: A sole proprietor brand is a 10DLC brand type for US or Canadian individuals and small businesses without an EIN, limited to one campaign and one phone number.

This option exists so a freelancer or very small business can still text customers. The tradeoff is tight limits and less flexibility than a standard brand.

What are the sole proprietor limits?

Limit Value Source
Who qualifies US or Canada, no EIN TCR, Twilio
Campaigns per brand 1 TCR
Phone numbers per campaign 1 TCR, Twilio
Daily messages to T-Mobile 1,000 TCR, Twilio
Per-minute messages to AT&T 15 per campaign TCR
Brands per mobile number up to 3 Twilio
Verification one-time passcode, reply within 24 hours Twilio

What else should I know?

  • Review speed. Twilio says sole proprietor campaigns are typically decided within hours to days.
  • Provider support varies. Bandwidth says sole proprietor campaigns are auto-rejected on its network. Check with your provider first.
  • Fees. Vonage lists a $2 monthly campaign fee for Sole Proprietor.
  • Links. Twilio says embedded links must relate to your use case.

Why it matters for your website

Vonage made a website required for all brands except sole proprietors in 2025, so a site may not be mandatory for you there. Still, reviewers check how people opt in, and a clear site with SMS terms and a privacy policy makes that easy to show. See the 10DLC website requirements.

Related terms: EIN, Campaign use case, TCR, 10DLC

Sources

If you want a simple site to show your opt-in and terms, see pricing or try the compare your site with the checklist.

Registering a campaign?

A carrier-ready website, usually the same business day

A new .com with hosting, SSL, a privacy policy that covers SMS, SMS terms and a compliant opt-in form, built to the published requirements. You submit your own 10DLC registration, and no one can guarantee approval.

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