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10DLC glossary

What is a sole proprietor brand in 10DLC?

Sole proprietor brand
A sole proprietor brand is a 10DLC registration type for individuals and small businesses in the US or Canada that do not have an EIN. The Campaign Registry allows one campaign per brand with one phone number. Twilio lists a limit of 1,000 messages per day to T-Mobile. If you have an EIN, you register a standard brand instead.

Definition: A sole proprietor brand is a 10DLC brand type for US or Canadian individuals and small businesses without an EIN, limited to one campaign and one phone number.

This option exists so a freelancer or very small business can still text customers. The tradeoff is tight limits and less flexibility than a standard brand.

What are the sole proprietor limits?

Limit Value Source
Who qualifies US or Canada, no EIN TCR, Twilio
Campaigns per brand 1 TCR
Phone numbers per campaign 1 TCR, Twilio
Daily messages to T-Mobile 1,000 TCR, Twilio
Per-minute messages to AT&T 15 per campaign TCR
Brands per mobile number up to 3 Twilio
Verification one-time passcode, reply within 24 hours Twilio

What else should I know?

  • Review speed. Twilio says sole proprietor campaigns are typically decided within hours to days.
  • Provider support varies. Bandwidth says sole proprietor campaigns are auto-rejected on its network. Check with your provider first.
  • Fees. Vonage lists a $2 monthly campaign fee for Sole Proprietor.
  • Links. Twilio says embedded links must relate to your use case.

Why it matters for your website

Vonage made a website required for all brands except sole proprietors in 2025, so a site may not be mandatory for you there. Still, reviewers check how people opt in, and a clear site with SMS terms and a privacy policy makes that easy to show. See the 10DLC website requirements.

Related terms: EIN, Campaign use case, TCR, 10DLC

Sources

If you want a simple site to show your opt-in and terms, see pricing or try the free site checker.

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Frequently asked questions

Can I register as a sole proprietor if I have an EIN?

No. TCR limits the sole proprietor type to individuals and small businesses in the US or Canada that do not have an EIN. If you have one, register a standard brand.

How many texts can a sole proprietor brand send?

TCR lists 1,000 messages per day to T-Mobile and 15 messages per minute to AT&T per campaign. Twilio describes the same 1,000 per day to T-Mobile as about 3,000 per day across US carriers.

How is a sole proprietor brand verified without an EIN?

Twilio sends a one-time passcode to your mobile number, and you must respond within 24 hours. Twilio also says one mobile number can be used for at most 3 sole proprietor brands across TCR.

Do all providers accept sole proprietor campaigns?

Not always. Bandwidth says not all carriers accept sole proprietor campaigns, that they are auto-rejected on its network, and advises holding such submissions.

What is an EIN and why does 10DLC need it?

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What is The Campaign Registry (TCR)?

The Campaign Registry (TCR) is the hub where 10DLC brands and campaigns are registered. Learn who uses it, what it checks, and wha...

What is 10DLC?

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What website do I need for 10DLC approval?

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← All 10DLC glossary terms

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