Textmagic asks for your official website URL in brand registration, and links to your Privacy Policy and SMS Terms in the Consent field of the campaign. The privacy policy must say no mobile information is shared with third parties or affiliates. Toll-free verification asks for the same URLs plus an opt-in screenshot.
Textmagic is a business texting platform for bulk SMS, two-way chat, and API sending. To text US numbers, you complete brand and use case registration first. Textmagic says approval typically takes 2 to 7 business days before you can send. This page is for Textmagic users stuck in review or rejected.
10DLC Site is not affiliated with or endorsed by Textmagic. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.
Textmagic offers both 10DLC and toll-free numbers in North America. You fill in the form in the Textmagic web app. Textmagic reviews it, then forwards it to The Campaign Registry (10DLC) or a messaging aggregator (toll-free).
| Number type | Who reviews first | Then goes to |
|---|---|---|
| 10DLC local number | Textmagic team, within one business day | The Campaign Registry and carriers |
| Toll-free number | Textmagic team, within 24 hours | Messaging aggregator and carriers |
Sole proprietors without an EIN are told to use toll-free. The website checks for toll-free are close to 10DLC. See toll-free verification.
In 10DLC, the website is in brand registration and the policy links are in the campaign's Consent field. Toll-free asks for all of them on one form.
| Item | 10DLC (per Textmagic's guide) | Toll-free (per Textmagic's guide) |
|---|---|---|
| Website | Organization website, in brand registration | Website URL, in brand details |
| Contact email | Point of contact email | Must match your business domain |
| Privacy Policy | Link inside the Consent field | Privacy Policy URL |
| SMS Terms | Link inside the Consent field | SMS Terms URL |
| Opt-in | Consent field: how customers agree, plus evidence | Opt-in method, screenshot, and a URL or document proving consent |
| Sample messages | 2 to 5 samples showing your business name or website, with STOP instructions | 1 to 3 samples, at least one with opt-out instructions |
Here is the 10DLC flow in plain steps, based on Textmagic's guide:
Textmagic's toll-free guide lists website validation failures as a common rejection trigger. That means a site that is private, empty, or shows a different name than the one you registered.
Your site should have:
Textmagic's toll-free guide lists its common rejection triggers. The same issues sink 10DLC campaigns. Here they are, mapped to our fix pages.
| Textmagic rejection reason (paraphrased) | Fix page |
|---|---|
| Website failed validation: private, empty, or name mismatch | Website does not match brand |
| Vague description that conflicts with sample messages | Sample messages mismatch |
| Weak or missing opt-in proof, pre-checked boxes, or missing STOP/HELP/frequency disclosure | Opt-in not verifiable |
| SHAFT content, purchased lists, or affiliate lead-gen traffic without consent | Prohibited content |
| Public link shorteners like bit.ly or tinyurl | Sample messages mismatch |
| Ineligible 10DLC use case (for example payday loans, gambling, crypto, cannabis, debt collection) | Prohibited content |
Textmagic says a failed toll-free verification means you can no longer text North America. It notifies you by email and tells you if resubmission is possible. To change a submitted form, you contact Textmagic support.
For 10DLC, Textmagic says it reviews and forwards your form within one business day, and approval usually takes up to 10 business days. For toll-free, it forwards within 24 hours, and a final status can take up to 5 business days if there are no issues.
At the time of writing, Textmagic lists:
| Item | Amount |
|---|---|
| 10DLC one-time brand and campaign vetting | Covered by Textmagic |
| 10DLC campaign renewal | First month free, then $10 per month |
| Texting number fee | $10 per month |
| Toll-free verification | Free |
Textmagic does not publish a resubmission fee. Check its pricing page for current amounts.
Included in your Registration Kit: your brand details, campaign description, Consent field wording with your policy links, sample messages written for your use case, and the homepage, privacy policy, SMS terms, and opt-in URLs, ready to paste into Textmagic. Build my order →
10DLC Site builds these pages and gives you the URLs and an opt-in page you can screenshot. You still submit your Textmagic registration yourself, and carriers make the final decision. For other platforms, see the any-provider guide.
Not sure if your current site is ready? Compare it with the 10DLC website requirements, or see pricing for a site built for carrier review.
A new .com with hosting, SSL, a privacy policy that covers SMS, SMS terms and a compliant opt-in form, built to the requirements on this page. You submit your own 10DLC registration, and no one can guarantee approval, but a reviewer will have nothing on your site to flag.
One-time price · 14-day money-back guarantee · Daily Compliance Watch
In the Consent field, under the opt-in and opt-out step of campaign registration. Textmagic says you must include links to your Privacy Policy and SMS Terms there, along with a clear description of how customers agree to receive texts and evidence of it.
At the time of writing, Textmagic says it covers the one-time brand and campaign vetting costs. The first month is free, then you pay $10 per month for campaign renewal plus the texting number fee of $10 per month. Check Textmagic's pricing page for current amounts.
Textmagic says its team reviews your form and forwards it to The Campaign Registry within one business day. Approval of the brand and campaign usually takes up to 10 business days. TCR also sends a verification email that you must act on within 7 days.
Yes. Textmagic says toll-free verification is free. It reviews your form and sends it to the messaging aggregator within 24 hours. With no issues, a final status can take up to 5 business days.
Textmagic's 10DLC guide tells sole proprietors without an EIN to switch to toll-free texting instead. Toll-free verification still needs a website that matches your business, a privacy policy, SMS terms, and opt-in proof.
Textmagic lists website validation failures, vague descriptions that conflict with samples, weak or missing opt-in proof, SHAFT content, purchased lists, affiliate traffic without consent, and public link shorteners. A failed verification blocks texting to North America until fixed.
Yes. Textmagic says TCR sends a two-factor authentication email to the address you provided, usually within 1 to 2 business days. You have 7 days to click the link and verify your brand.
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