Textedly is a business texting platform for mass texts, keywords, and two-way messaging. Accounts can use a local 10DLC number, a toll-free number, or both. This page is for Textedly users whose registration stalled, and for anyone about to click Register or Verify.

10DLC Site is not affiliated with or endorsed by Textedly. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.

Which registration does Textedly use, and who submits it?

Textedly supports both 10DLC registration and toll-free verification, and it submits them for you. Textedly describes itself as a Campaign Service Provider that works with The Campaign Registry and carriers. You fill in the form from the Numbers tab.

For 10DLC, Textedly asks you to pick a volume tier first:

Where do the website, privacy policy, terms and opt-in go in Textedly?

They go in the registration form for each number. Textedly's two help articles name these items:

Textedly calls the toll-free Use Case and Use Case Description important for getting approved. Keep it specific and consistent with your website.

What does Textedly check on your website?

Textedly's articles spell out a few hard checks, and the carriers add the rest.

• https only. Textedly says non-secure (http) sites are not accepted for 10DLC. See SSL and HTTPS.
• Matching email domain. The company email must match your website domain and company name. See business contact info.
• A no-sharing privacy policy. For toll-free, Textedly says the policy must state phone numbers are not shared with third parties. See privacy policy.
• Terms of service. See SMS terms.
• Visible opt-in. Proper opt-in language or a form on your site. See opt-in form.
• A real business. Textedly's blog says you need a public-facing site that shows your business is real and legitimate. See brand name match.

Why was my Textedly registration rejected or delayed?

Textedly's help center does not publish rejection codes. Its articles and blog point to these causes, mapped to our fix pages.

If your site does not show a real business, see website does not match brand.

How long does review take, and what does it cost?

Textedly says 10DLC approval from mobile carriers takes 24 to 48 hours. Toll-free verification typically takes 24 to 48 hours, up to two business days, and support can be asked about expedited options. You cannot send from a number until it is approved. Textedly's blog is more cautious, saying most 10DLC registrations finish within a few business days and the typical timeline is within two weeks.

At the time of writing, Textedly's 10DLC article says your first number registration is free, and lists these fees for later registrations:

Textedly's toll-free article does not list a fee. It also does not publish a resubmission fee. Check the help center for current amounts.

What Textedly gotchas should I know about?

• The email rule trips people up. A free email address is not accepted for 10DLC. Set up an email on your website's domain first.
• http is an automatic no. Even an otherwise complete site fails the 10DLC check without https.
• You can Save and Submit Later. Textedly's toll-free form lets you save, so you can finish your privacy policy and terms before submitting.
• Social pages are allowed for toll-free, with limits. Textedly accepts a professional website or social media with proper opt-in language or forms. A plain social profile with no opt-in will not pass.

How do I get a website that passes Textedly review?

1. Put your site on its own domain and serve it over https. See SSL and HTTPS.
2. Create an email on that domain. See business contact info.
3. Show your business name and services. See brand name match and content pages.
4. Publish a privacy policy with a no-sharing statement. See privacy policy.
5. Publish terms with SMS details. See SMS terms.
6. Add an opt-in form with an unchecked SMS box. See opt-in form.
7. Make sure the site is not parked. See no parked sites.

Included in your Registration Kit: your business details, use case description, example messages written to match your site, opt-in notes, and the https homepage, privacy policy, terms, and opt-in URLs, ready to paste into Textedly. Build my order →

10DLC Site builds the site on a .com with SSL and gives you the URLs. You still submit your Textedly registration yourself, and carriers make the final decision. For other platforms, see the any-provider guide.

Sources

• Textedly Help Center: 10DLC Number Registration
• Textedly Help Center: Toll-Free Number Registration
• Textedly Help Center: 10DLC Phone Numbers
• Textedly Blog: 10DLC registration and campaign vetting

Not sure if your current site is ready? Compare it with the 10DLC website requirements, or see pricing for a site built for carrier review.