SimpleTexting submits your registration for you. For a local (10DLC) number it sends your business details, website, EIN, use case, two sample messages, and opt-in method to The Campaign Registry. For a toll-free number it collects similar details plus opt-in screenshots. Your website must clearly match the business you register.
SimpleTexting is a business texting platform for sending campaigns and two-way texts. It offers local 10DLC numbers, toll-free numbers, and dedicated short codes. This page is for SimpleTexting users whose registration is stuck in Needs Review, or who want to get it right the first time.
10DLC Site is not affiliated with or endorsed by SimpleTexting. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.
It depends on the number you pick, and SimpleTexting submits it in both cases. You fill out a form in the app. SimpleTexting pushes it to The Campaign Registry (for local numbers) or through carrier verification (for toll-free).
| Number type | What happens | Who submits |
|---|---|---|
| Local number (10DLC) | Brand and campaign registration with The Campaign Registry (TCR) | SimpleTexting, from your in-app form |
| Toll-free number | Toll-free verification with the carriers | SimpleTexting, from your verification form |
| Dedicated short code | Separate short code program | Not covered on this page |
SimpleTexting's FAQ says businesses without an EIN can use a toll-free number instead of 10DLC. That matters, because the two flows ask for slightly different proof. See toll-free verification.
The local number form asks for your business details, use case, two sample messages, and how people opt in. Your website is one of the business details. SimpleTexting's help center lists these parts:
| Form section | What SimpleTexting asks for | What it needs from your website |
|---|---|---|
| Messaging use case | Pick one, such as Marketing, Customer care, 2FA, or Delivery notifications | Pages that show the service your texts are about |
| Sample messages | Two example texts you plan to send | Brand name and content that match the site |
| Opt-in method | Text-to-join keyword, SMS web form, or paper form with a checkbox | A visible opt-in form with an unchecked box, if you use a web form |
| Business details | Contact name, support email and phone, website, organization name, legal company name, EIN | A live site that shows the same legal name and contact info |
| Extra questions | Monthly volume, direct lending, age-gated content | Nothing extra, but answer honestly |
For toll-free verification, SimpleTexting's guide lists your name and email, registered business name, website, address, monthly volume, primary use case, sample texts, and screenshots or photos of how contacts opt in.
SimpleTexting's form does not show separate privacy policy or terms URL fields in its help article. Reviewers still expect to find both on your site. Link them in your footer and from your opt-in form.
They check that your business is real and matches what you entered. SimpleTexting says a registration lands in Needs Review when TCR cannot confirm your business details. Its FAQ names the common cause: your business information and your use case do not match.
In practice, a reviewer looking at your site wants to see:
SimpleTexting's help center names one main cause: details that do not match. It does not publish a list of error codes. The reasons below are the ones SimpleTexting's docs point to, mapped to our fix pages.
| What SimpleTexting says | What it usually means | Fix page |
|---|---|---|
| Needs Review: TCR could not confirm your business details | Legal name, EIN, or address does not match public records or your site | Brand EIN mismatch |
| Business information and use case do not match | Site does not show the service your texts are about | Website does not match brand |
| Opt-in method must be documented (toll-free) | No screenshot or visible form showing consent | Opt-in not verifiable |
| Sample messages must fit your use case | Samples promote something the site does not offer | Sample messages mismatch |
If your site is still a placeholder, fix that first. A "coming soon" page cannot confirm anything. See under construction or parked.
SimpleTexting says local number review is often fast. Its FAQ puts business review at 3 to 5 minutes during business hours, and its guide says it can often get you running in a day or less. Toll-free verification usually takes 1 to 3 business days, and you cannot send until it is verified.
At the time of writing, SimpleTexting's fee page lists:
| Fee | Amount |
|---|---|
| Local number registration | $4, one time |
| Monthly fee to maintain the number with carriers | $10 per month |
| Vetting for higher volume or throughput | $40, with another $40 vetting possible 45 days after the last one |
| Carrier surcharges on outbound texts | Passed through, no markup |
| Toll-free verification | Free, per SimpleTexting's toll-free guide |
SimpleTexting does not publish a separate resubmission fee. Fees change, so check SimpleTexting's current pricing before you register.
Included in your Registration Kit: your business details, use case wording, two sample messages written to match your site, opt-in method notes, and the homepage, privacy policy, terms, and opt-in URLs, ready to paste into SimpleTexting. Build my order →
10DLC Site builds these pages and hands you the URLs. You still submit your SimpleTexting registration yourself, and carriers make the final decision. For other platforms, see the any-provider guide.
Not sure if your current site is ready? Compare it with the 10DLC website requirements, or see pricing for a site built for carrier review.
A new .com with hosting, SSL, a privacy policy that covers SMS, SMS terms and a compliant opt-in form, built to the requirements on this page. You submit your own 10DLC registration, and no one can guarantee approval, but a reviewer will have nothing on your site to flag.
One-time price · 14-day money-back guarantee · Daily Compliance Watch
Yes. You fill out a registration form inside SimpleTexting after you pick a local number on a paid plan. SimpleTexting then sends your details to The Campaign Registry. You check the result in the Numbers settings panel, where it shows Verified or Needs Review.
At the time of writing, SimpleTexting's help center lists a $4 one-time registration fee, a $10 monthly fee, and a $40 vetting fee if you need more volume or throughput. Carrier surcharges are passed through with no markup. Check SimpleTexting's current fee page before you buy.
SimpleTexting says Needs Review means TCR could not confirm your business details. Its FAQ says delays happen when your business information and your use case do not match. Support contacts you to fix the details before it goes back to TCR.
For a local 10DLC number, SimpleTexting asks for an EIN. Its FAQ says businesses without one can register by choosing a toll-free number instead, or apply for an EIN with the IRS.
SimpleTexting says toll-free verification usually takes 1 to 3 business days, which is longer than its 10DLC flow. It also says you cannot send messages from the toll-free number until it is fully verified. The verification itself is free.
Yes, indirectly. The website is one of the business details SimpleTexting sends for review, and approval depends on those details matching. A live site with your legal business name, contact details, privacy policy, and SMS terms makes that match easy for a reviewer to confirm.
SimpleTexting says it generates a privacy policy document when you use its Web Forms. Many businesses still add an opt-in form and privacy policy on their own domain so the reviewer sees the business name, website, and consent in one place.
The 8 website requirements reviewers check for A2P 10DLC: privacy policy, SMS terms, opt-in form, brand match, contact info, HTTPS...
Toll-free verification is the review a business completes before texting from a toll-free number. See how it differs from 10DLC an...
Why your website, legal name, DBA, domain, and email must line up for A2P 10DLC, and how Twilio and Plivo check brand name matches...
How to build an SMS opt-in form reviewers accept: unchecked checkbox, optional consent, disclosure next to the box, privacy and te...
Your 10DLC website must show the same business you registered. Learn why the 'website does not match brand' rejection happens and...
Brand unverified? Learn why your EIN and legal name must match IRS records exactly, how to fix a low vetting score, and what sole...
The four website URLs every 10DLC registration uses: homepage, privacy policy, terms, and opt-in page. The TCR field model plus a...