SimpleTexting is a business texting platform for sending campaigns and two-way texts. It offers local 10DLC numbers, toll-free numbers, and dedicated short codes. This page is for SimpleTexting users whose registration is stuck in Needs Review, or who want to get it right the first time.
10DLC Site is not affiliated with or endorsed by SimpleTexting. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.
It depends on the number you pick, and SimpleTexting submits it in both cases. You fill out a form in the app. SimpleTexting pushes it to The Campaign Registry (for local numbers) or through carrier verification (for toll-free).
| Number type | What happens | Who submits |
|---|---|---|
| Local number (10DLC) | Brand and campaign registration with The Campaign Registry (TCR) | SimpleTexting, from your in-app form |
| Toll-free number | Toll-free verification with the carriers | SimpleTexting, from your verification form |
| Dedicated short code | Separate short code program | Not covered on this page |
SimpleTexting's FAQ says businesses without an EIN can use a toll-free number instead of 10DLC. That matters, because the two flows ask for slightly different proof. See toll-free verification.
The local number form asks for your business details, use case, two sample messages, and how people opt in. Your website is one of the business details. SimpleTexting's help center lists these parts:
| Form section | What SimpleTexting asks for | What it needs from your website |
|---|---|---|
| Messaging use case | Pick one, such as Marketing, Customer care, 2FA, or Delivery notifications | Pages that show the service your texts are about |
| Sample messages | Two example texts you plan to send | Brand name and content that match the site |
| Opt-in method | Text-to-join keyword, SMS web form, or paper form with a checkbox | A visible opt-in form with an unchecked box, if you use a web form |
| Business details | Contact name, support email and phone, website, organization name, legal company name, EIN | A live site that shows the same legal name and contact info |
| Extra questions | Monthly volume, direct lending, age-gated content | Nothing extra, but answer honestly |
For toll-free verification, SimpleTexting's guide lists your name and email, registered business name, website, address, monthly volume, primary use case, sample texts, and screenshots or photos of how contacts opt in.
SimpleTexting's form does not show separate privacy policy or terms URL fields in its help article. Reviewers still expect to find both on your site. Link them in your footer and from your opt-in form.
They check that your business is real and matches what you entered. SimpleTexting says a registration lands in Needs Review when TCR cannot confirm your business details. Its FAQ names the common cause: your business information and your use case do not match.
In practice, a reviewer looking at your site wants to see:
SimpleTexting's help center names one main cause: details that do not match. It does not publish a list of error codes. The reasons below are the ones SimpleTexting's docs point to, mapped to our fix pages.
| What SimpleTexting says | What it usually means | Fix page |
|---|---|---|
| Needs Review: TCR could not confirm your business details | Legal name, EIN, or address does not match public records or your site | Brand EIN mismatch |
| Business information and use case do not match | Site does not show the service your texts are about | Website does not match brand |
| Opt-in method must be documented (toll-free) | No screenshot or visible form showing consent | Opt-in not verifiable |
| Sample messages must fit your use case | Samples promote something the site does not offer | Sample messages mismatch |
If your site is still a placeholder, fix that first. A "coming soon" page cannot confirm anything. See under construction or parked.
SimpleTexting says local number review is often fast. Its FAQ puts business review at 3 to 5 minutes during business hours, and its guide says it can often get you running in a day or less. Toll-free verification usually takes 1 to 3 business days, and you cannot send until it is verified.
At the time of writing, SimpleTexting's fee page lists:
| Fee | Amount |
|---|---|
| Local number registration | $4, one time |
| Monthly fee to maintain the number with carriers | $10 per month |
| Vetting for higher volume or throughput | $40, with another $40 vetting possible 45 days after the last one |
| Carrier surcharges on outbound texts | Passed through, no markup |
| Toll-free verification | Free, per SimpleTexting's toll-free guide |
SimpleTexting does not publish a separate resubmission fee. Fees change, so check SimpleTexting's current pricing before you register.
Included in your Registration Kit: your business details, use case wording, two sample messages written to match your site, opt-in method notes, and the homepage, privacy policy, terms, and opt-in URLs, ready to paste into SimpleTexting. Build my order →
10DLC Site builds these pages and hands you the URLs. You still submit your SimpleTexting registration yourself, and carriers make the final decision. For other platforms, see the any-provider guide.
Not sure if your current site is ready? Compare it with the 10DLC website requirements, or see pricing for a site built for carrier review.
A new .com with hosting, SSL, a privacy policy that covers SMS, SMS terms and a compliant opt-in form, built to the requirements on this page. You submit your own 10DLC registration, and no one can guarantee approval, but a reviewer will have nothing on your site to flag.
One-time price · 14-day money-back guarantee · Daily Compliance Watch