SignalWire asks for your company website in the Legal step of its brand wizard, and its campaign wizard includes Opt-in/Opt-out, Legal, and Terms and Conditions steps. Your website should match your brand and host a privacy policy, SMS terms, and a clear opt-in page for reviewers.
SignalWire walks you through 10DLC with two wizards: one for your brand and one for your campaign. The website you enter for your brand is what reviewers compare against your company name and your campaign details.
10DLC Site is not affiliated with or endorsed by SignalWire. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.
| URL | Where it goes in SignalWire |
|---|---|
| Business website | Brand wizard, Legal step (with company name, Tax ID or EIN, contact name, direct number, email) |
| Privacy policy | Campaign wizard. The docs name Legal and Terms and Conditions steps; look for a field labeled something like "Privacy Policy URL." |
| Terms and conditions (with SMS terms) | Campaign wizard, Terms and Conditions step. Look for a field labeled something like "Terms URL." |
| Opt-in page or evidence | Campaign wizard, Opt-in/Opt-out step |
Here are the steps SignalWire documents:
SignalWire notes a brand registration fee and a monthly campaign fee that varies by use case, with a 3-month minimum charged up front. Check your SignalWire account for amounts.
SignalWire's docs focus on the registration steps, not website rules. The shared rules from The Campaign Registry and CTIA still apply:
SignalWire's registration docs do not list website rejection codes, so this guide does not name any. For an unverified brand, SignalWire says you can correct and resubmit (with a new fee), appeal with your IRS CP 575 letter, or request vetting. These pages cover website problems that often come up with any provider:
SignalWire documents these timelines:
Use this checklist before you submit:
10DLC Site builds these pages and gives you the exact URLs to paste into SignalWire: homepage, privacy policy, terms, and opt-in page. You still submit the registration yourself, and carriers make the final decision. The any-provider guide covers the full field model.
Want a quick look at your current site? Try the free site checker, or see pricing.
A new .com with hosting, SSL, a privacy policy that covers SMS, SMS terms and a compliant opt-in form, built to the requirements on this page. You submit your own 10DLC registration, and no one can guarantee approval, but a reviewer will have nothing on your site to flag.
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SignalWire's docs list the website in the Legal step of the brand wizard, along with company name, Tax ID or EIN, contact name, direct number, and email.
SignalWire says brand review takes about 1 business day and the overall process takes 3 to 5 business days. Campaign activation can take up to 24 hours, and assigning phone numbers can take up to 24 hours.
SignalWire says you can correct and resubmit (with a new fee), appeal with your IRS CP 575 letter, or request vetting.
SignalWire says each brand should have a unique EIN, or it risks the brand's trust score.
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