Vonage's 10DLC articles are some of the most detailed about websites. Vonage even builds legal disclosure text into your message flow and asks that your website's call-to-action match it. That means your site and your registration need to say the same things.

10DLC Site is not affiliated with or endorsed by Vonage. Provider names are used only to describe where information goes. This page describes the flow as documented at the time of writing (Updated September 2026). Screens change, so follow what you see in your account.

Where do the website URLs go in Vonage's registration?

Here is the dashboard flow Vonage describes:

1. Log in and open your 10DLC brand.
2. Choose to register a new campaign.
3. Pick a use case. The screen shows the monthly price.
4. Review the carrier qualification screen.
5. Enter campaign details: whether it is for you or a reseller, the name, and the description. (Vonage has required a reseller ID on campaigns since January 13, 2025.)
6. Complete the message flow section. Vonage auto-builds disclosure text here.
7. Add opt-in, help, and opt-out messages.
8. Add sample messages (at least 2, or 1 for 2FA) and set content flags for phone numbers, URLs, age-restricted content, and direct lending.
9. Review, accept the 10DLC terms, and submit. The status shows "Pending Review."

Other statuses Vonage lists include Updates Required, Carriers Review, Active, Rejected, and Suspended.

What does Vonage check on your website?

Vonage's campaign requirements list these points:

• Custom domain. The site must use your own domain name.
• Live policy pages. Terms and privacy pages must be live.
• Matching call-to-action. Include brand name and campaign description, a note that message and data rates may apply, how often you text (for 2FA, that one message is sent per request), HELP and STOP instructions, and links to terms and privacy.
• Consent checkbox. Online forms must include a checkbox for SMS consent.
• Privacy wording. Vonage recommends saying no mobile information is shared with third parties or affiliates for marketing or promotional purposes, and that text messaging opt-in data and consent are excluded from any sharing.
• SMS terms. Include all brand names (including any DBA), program description, frequency, rates, and HELP and STOP instructions. Vonage lists a carrier liability line as optional.
• No public shorteners. Public URL shorteners are prohibited. Custom branded shorteners are OK.

What are common Vonage rejections tied to the website?

Vonage's articles describe requirements rather than numbered error codes, so this page does not list codes. Missing any required item above can lead to an "Updates Required" or "Rejected" status. Match each gap to a fix:

How much does Vonage charge, and what is the minimum term?

Vonage's pricing article lists these fees (in US dollars):

The $15 vetting fee is charged again for each re-vet after updates. Vonage requires external vetting for most campaign types, except Low Volume Mixed and Sole Proprietor. Campaigns have a 3-month minimum, billed monthly after approval, and TCR gives no refunds. Check Vonage's current pricing before you submit.

How do I get a website that passes Vonage review?

Use this checklist before you submit:

1. The site is on your own .com or custom domain and matches every brand name you use. See brand name match.
2. Its Terms and Conditions include SMS terms. See SMS terms.
3. Its privacy policy uses no-sharing wording. See privacy policy.
4. Its form has an SMS consent checkbox with matching disclosures. See opt-in form.
5. It is live and not parked. See no parked sites.

10DLC Site builds these pages and gives you the exact URLs to paste into Vonage: homepage, privacy policy, terms, and opt-in page. Because the opt-in page is public, it can serve as the link Vonage asks for. You still submit the campaign yourself, and carriers make the final decision. For other providers, see the any-provider guide.

Sources

• Vonage: 10DLC Campaign requirements
• Vonage: 10DLC Register a campaign via the dashboard
• Vonage: 10DLC Campaign registration guide
• Vonage: 10 DLC Pricing and Fees

Want to see where your site stands? Compare it with our reviewer checklist, or see pricing.